I was gifted a pair of gucci shoes and its to tight
No i just got them yesterday as a birthday gift. Im a size 8 . And it wont fit my foot at all . And i want to exchange it for a bigger size !!!
The ONLY decent Gucci store i have ever been into was on the Gold Cast in Queensland Australia. The online customer service needs a complete overall and they are LAZY and just want to pass you onto somewhere else. The Asian ladies in BOTH Gucci stores in Guam want...Read more
I didn't like
- Being discriminated against
Gucci - Disgracfil
Bought a belt for my daughter for Christmas 2017 . Still trying to get a resolution to the 14 day return policy . Looks like I am going to have to take the belt to an alterations shop to reduce the size when they could have simply exchanged for a smaller size
First of All, I've called the Atlanta, GA. Gucci store for the last 3 weeks, just to get an answering service machine that does not allow you to leave a message due to the answering machine being full. Finally Eaird answered the phone and I was elated. I ordered the GG...Read more
Gucci - Faulty watch
Gucci watch mutiple problems
I ordered a belt from Gucci.com , the parcel go lost , wrote to gucci (dont bother calling , they dont answer calls ) , got reply that the parcel is on its way , I asked for tracking number - first time ever I heard this - they dont provide tracking nr for security...Read more
I ordered s belt online on 27/11/2017 and it now 13/12/17 and I have not received any delivery information regarding the above purchase. I have now sent numerous emails and also attempted to speak to customer services. Have not received any reply’s from my emails. This...Read more
I visited the Gucci store at Santana Row this evening and it only gave me validation on why I only shop them online. I went in to find out what the turnaround time would be if I brought in one of my limited edition vintage bags to just get a once over cleaning. The man...Read more
The first watch in 2015 I wore for about 6 months top. Off and on. Then it stopped working. I was upset because I paid over a thousand for it. I brought into store...King of Prussia. Nice lady took it back and rather than send it for repair she traded it for another...Read more
- Nancy in repairs at store
I didn't like
- Repair people that watch was sent too
I bought a belt that was backordered for 4 months, and when it came it was the wrong size. Not only was I not allowed to exchange it, the price had also gone up in the 4months since I bought it and so they refused to honor the initial price. Great.
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