Contact Gucci Customer Service
Gucci Phone Numbers and Emails
Toll-Free Number:
-
(877) 482-2430
Customer Service:
-
(713) 965-9209Houston
-
(847) 673-8050Lincolnwood
-
(415) 433-2874San Francisco
Gucci Emails:
Customer Service
Legal
Korea, Privacy Inquiries, Privacy Inquiries
Media
Contact Information
Gucci Website:
Gucci Help Center:
Corporate Office Address:
Gucci America, Inc.
195 Broadway,
New York,
New York
10007
United States
Other Info (opening hours):
Hours:
Monday - Saturday: 9:00AM - 11:00PM (EST)
Sunday: 10:00AM - 9:00PM (EST)
Locations:
East coast
GTSC
150 Totowa Road
Doors 50-51
Wayne, NJ 07470
IL, MO, IA, WI, MN, OH, KY, MI
Glezer Kraus
6677 N. Lincoln Ave
Lincolnwood, IL 60712
TX, NM, AR, OK, KS, CO
Atelier
5444 Westheimer STE 1550
Houston TX 77056
CA, NV, AZ, UT, OR, WA, ID, WY, ND, SD, NE
Robert Guenther Service
210 Post Street #802
San Francisco, CA 94108
Summary of Gucci Customer Service Calls
999
TOTAL
CALLS
CALLS
02:01
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gucci?
Shipping and Delivery Question:
- “Packages”
- “Delivery issues”
- “Delivery”
Request for Information Question:
- “Have a question”
- “Question about a product”
- “To help with any charity work”
Return/ Replace Question:
- “Return”
- “Want to exchange my shoes”
- “Exchange”
Product/ Service Question:
- “Broken watch”
- “A broken strap”
- “Warranty and Exchange”
Refund Question:
- “Refund”
- “Refund money”
- “To see when my refund will go back on my credit card”
Activation/ Cancellation Question:
- “To cancel an order”
- “My order got canceled due to billing address”
- “Cancel a Gucci man sports watch”
Payments and Charges Question:
- “Fraud”
- “Report fraud”
- “I have a unknown charge”
Staff Question:
- “Staff not attending”
- “Watch service for a 2000L”
- “Poor service”
Account Question:
- “I ordered a purse, and they forgot to include the strap”
- “Balance of gift card”
- “Made a mistake on my Gucci account and wants to fix it”
Cards Question:
- Credit card was charged & I did not get a confirmation email
- “Gift card”
- “Gift card replacement”
Website/ Application Question:
- “Saw several items that i wanted to purchase..but i think its a scam website want to be sure if i make a purchase i will recieve my items”
- “My resume and application status”
- “Want earrings that were on the website and are not anymore”
Employment Question:
- “For Job vacancy”
- “I want a job”
- “My W-2”
Other Question:
- “To get Gucci belt repaired”
- “Free gucci”
- “Información sobre un reloj que deje en garantía en Miami el 04 de diciembre de 2023”
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